Find the answer you need

Start with your question

These evergreen guides take a subject from first principles through the design or decision. Each one explains the variables, links to independent sources and tells you when a home assessment becomes useful. For shorter question-led answers, visit the separate heat-pump blog.

Funding

Heat pump grants and funding in Scotland

Grant amounts, the optional loan, rural uplift and why you must wait for a written offer.

This guide covers
Funding eligibility
Read the guide
Eligibility

Am I eligible for a heat pump grant?

A focused check of owner-occupier rules, eligible work, timing and the rural uplift.

This guide covers
Grant eligibility check
Read the guide
Costs

Air source heat pump cost in Scotland

The cost drivers behind a whole-system quote and what a useful proposal should include.

This guide covers
Installation price
Read the guide
Free quote

How to get a free heat pump quote

What FLO needs for a useful first figure, what a surveyed proposal includes and how to compare quotes.

This guide covers
Free heat pump quote
Read the guide
Running costs

What does a heat pump cost to run?

How heat demand, efficiency, tariffs, controls and the system being replaced affect the answer.

This guide covers
Bills and savings
Read the guide
Suitability

Do heat pumps work in older homes?

A practical look at heat loss, radiators, pipework, insulation and hot-water space.

This guide covers
Older property
Read the guide
Planning

Heat pump planning permission in Scotland

When permitted development may apply and the situations that need extra checks.

This guide covers
Planning rules
Read the guide
Suitability

Is my home suitable for an air source heat pump?

A practical Scottish homeowner checklist covering heat loss, radiators, hot water, outdoor space, electricity supply and survey decisions.

This guide covers
Home suitability guide
Read the guide
Design

Heat pump sizing and heat-loss calculations in Scotland

Why heat pumps should be sized from room-by-room heat loss, Scottish design conditions, emitters and hot-water requirements—not floor area alone.

This guide covers
System sizing guide
Read the guide
Design

Heat pump radiator sizing: what needs to change?

How room heat loss, flow temperature and radiator output determine whether existing radiators can stay in a Scottish heat pump installation.

This guide covers
Radiator design guide
Read the guide
Design

Heat pumps and hot-water cylinders: a homeowner guide

What Scottish homeowners should know about hot-water storage, cylinder space, coil sizing, recovery and household demand with a heat pump.

This guide covers
Hot-water design guide
Read the guide
Design

Heat pump noise and outdoor-unit siting in Scotland

A practical guide to heat pump sound information, outdoor-unit position, neighbours, bedrooms, airflow, access and Scottish planning checks.

This guide covers
Outdoor-unit siting guide
Read the guide
Suitability

Can you install a heat pump in a flat or tenement?

Scottish guidance on heat pumps for flats and tenements, including ownership, common parts, outdoor space, planning, hot water and internal emitters.

This guide covers
Flats and tenements guide
Read the guide
Comparisons

Air source heat pump vs gas boiler in Scotland

Compare a heat pump with a gas boiler across installation scope, temperatures, comfort, running costs, hot water, maintenance and funding.

This guide covers
Heating comparison guide
Read the guide
Comparisons

Heat pump vs oil or LPG heating in Scotland

A practical comparison for off-gas Scottish homes covering demand, running costs, tanks, electricity, winter access, radiators and system resilience.

This guide covers
Off-gas heating comparison
Read the guide
Living with a heat pump

How air source heat pumps perform in Scottish winters

Understand cold-weather capacity, efficiency, defrost, flow temperature, backup heat and steady operation in a Scottish heat-pump design.

This guide covers
Cold-weather performance guide
Read the guide
Care and support

What does heat-pump servicing cost and what should it include?

Heat-pump service cost, frequency and checklist guidance for Scotland, including how routine servicing differs from fault diagnosis and repair.

This guide covers
Servicing and maintenance guide
Read the guide
Care and support

My heat pump has stopped working—what should I check before calling an engineer?

Safe homeowner checks for lost heating, hot water, fault codes, controls and outdoor-unit issues—plus what to send a heat-pump engineer.

This guide covers
Heat-pump fault guide
Read the guide
Living with a heat pump

What do my heat-pump controls and settings mean?

A plain-English guide to heat-pump control panels, operating modes, schedules, weather compensation, hot-water settings, setbacks and fault history.

This guide covers
Controls and comfort guide
Read the guide

Choose what you want to understand next

Start with suitability if you are still deciding whether a heat pump fits the property. Move into sizing, radiators, cylinders and siting when comparing technical proposals. Use the cost, funding and heating-comparison guides when weighing the financial decision.

  • Suitability guides identify the questions a property assessment must answer.
  • Design guides explain the assumptions that should appear in a useful proposal.
  • Living-with-a-heat-pump guides cover winter operation, schedules and controls.
  • Care guides separate safe homeowner checks from work for a qualified engineer.

Where rules, funding or product instructions can change, the guide links to an independent source and makes clear which decisions still need a property-specific survey.