What is included
A complete route from first question to clear next step
- Room-by-room heat-loss assessment
- Equipment sizing and hydraulic design
- Radiator, pipework and cylinder review
- Outdoor-unit positioning and access checks
- Installation, commissioning and controls handover
- Documentation, servicing and aftercare
How FLO approaches air source heat pump installation
- 01
Property enquiry
Share the postcode, property type, current heating and contact details so the team can judge the right first conversation.
- 02
Home assessment
FLO checks heat loss, emitters, hot water, electrics, access, pipe routes and the proposed outdoor location.
- 03
Designed proposal
The equipment, system changes, assumptions, scope, price and available funding route are set out before you decide.
- 04
Installation and handover
The system is installed, tested and commissioned, followed by clear controls guidance and ongoing support.
When this service is useful
Homeowners replacing gas, oil, LPG or direct electric heating
Use the enquiry to give FLO the property and project context behind this requirement.
Properties needing a whole-system heating upgrade
Use the enquiry to give FLO the property and project context behind this requirement.
Households wanting a written, survey-led proposal
Use the enquiry to give FLO the property and project context behind this requirement.
Buyers who want funding considered without making it the entire conversation
Use the enquiry to give FLO the property and project context behind this requirement.
Service-area pages
Air source heat pump installers by location
These pages explain the property and installation considerations that commonly shape enquiries in each area.
Useful before you enquire
Questions people ask
How long does an installation take?+
The programme depends on the system changes required. Many straightforward projects take several days, while complex radiator, cylinder, electrical or pipework work can take longer. The proposal should set out the expected programme.
Will every radiator need replacing?+
Not necessarily. Each room should be checked against the calculated heat loss and proposed flow temperature. Some emitters may already be suitable while others may need resizing.
Can FLO help with Scottish funding?+
Yes. Funding guidance can be included in the same property enquiry, although the final eligibility decision and written offer come from the scheme provider.