What is included
A complete route from first question to clear next step
- Visual and operational system checks
- Outdoor-unit and airflow inspection
- System pressure and visible leak checks
- Filter, strainer and condition review where accessible
- Controls and operating-setting discussion
- Written findings and recommended next steps
How FLO approaches air source heat pump servicing
- 01
Describe the system
Tell FLO the make, model, installation age and any current symptoms or concerns.
- 02
Arrange the right visit
The team confirms availability and whether servicing or fault diagnosis is the appropriate route.
- 03
Inspect and test
The visit reviews accessible equipment, controls, system condition and operating behaviour.
- 04
Explain the findings
You receive a clear summary of observations, actions taken and any further work recommended.
When this service is useful
Existing heat pump owners
Use the enquiry to give FLO the property and project context behind this requirement.
Systems approaching a routine service interval
Use the enquiry to give FLO the property and project context behind this requirement.
Homes with comfort or control questions
Use the enquiry to give FLO the property and project context behind this requirement.
Owners wanting an independent performance discussion
Use the enquiry to give FLO the property and project context behind this requirement.
Service-area pages
Air source heat pump servicing by location
These pages explain the property and installation considerations that commonly shape enquiries in each area.
Useful before you enquire
Questions people ask
How often should a heat pump be serviced?+
Follow the manufacturer, warranty and installer requirements for the specific system. FLO can check the equipment details when responding to the enquiry.
Can servicing reduce running costs?+
Servicing cannot change the building heat demand, but identifying incorrect settings, restricted airflow or system issues can help the installation operate as intended.
Do you service systems installed by another company?+
Provide the make, model, location and issue in the enquiry so FLO can confirm whether the team can help.