This is right for you if

What this enquiry can help with

  • You are curious but not ready to book a survey
  • You are replacing a boiler and want to compare options
  • You have heard conflicting advice about your property
A simple first conversation · no obligation

Request a heat pump discovery call

Leave the best contact detail, postcode and the question you want answered. This is for an exploratory conversation—not an instant sales quote.

Phone or email (required)

Enter at least one so FLO can respond to your enquiry.

What happens next: A FLO team member reviews your question and contacts you to talk through the sensible options. If a survey is the right next step, they will explain why.

No survey commitmentStart with your own questionMCS certified · NAP-689870800 043 1188

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What you can expect

What you can expect from FLO

Start with your question

The conversation begins with what you want to know, not with a predetermined product.

Property context matters

Your postcode, present heating and home type help make the first answer more relevant.

A clear next step

FLO will explain whether more information, a technical survey or no immediate action makes sense.

Before FLO contacts you

Three things worth having to hand

  1. 01

    Your postcode

    Share what you know. You do not need to research or measure anything you are unsure about before enquiring.

  2. 02

    The heating system you use now

    Share what you know. You do not need to research or measure anything you are unsure about before enquiring.

  3. 03

    The main concern or decision you are weighing up

    Share what you know. You do not need to research or measure anything you are unsure about before enquiring.

Common questions

Is the discovery call a sales appointment?+

It is an initial conversation about your property and questions. If a survey or quote would be useful, FLO can explain the next step without obliging you to proceed.

Do I need to know what size heat pump I need?+

No. Heat-pump size should follow a proper heat-loss assessment; it is not something you need to guess before the first conversation.