What matters most
Choose the company that will take responsibility for the complete job.
Some businesses only sell equipment or pass your details to an installer. Others survey, design and install the heating system themselves. Before comparing prices, establish who will calculate the heat loss, specify any radiator and hot-water changes, commission the system and help if something needs attention later.
FLO Renewables provides the survey, design, equipment, installation and handover through one MCS-certified service. You receive one written quote for the work your home needs, rather than a price for an outdoor unit on its own.
Get a heat-pump survey and written quote for your home
Tell FLO where the property is, what heats it now and what you want the new system to achieve. The team will use that information to plan the right survey and proposal.
Know who will do the work
Not every company provides the same service
Equipment retailer
Sells the heat pump or parts. You or your contractor must still arrange the design, installation, commissioning and paperwork.
Quote or lead website
Takes your details and passes them to other companies. Ask who will visit your home, issue the contract, carry out the work and provide aftercare.
MCS-certified installer
Surveys and designs the system, supplies the equipment, completes or manages the installation and provides the required certification.
Complete heating-system installer
Includes any necessary radiators, pipework, hot water, electrical work, controls, commissioning and aftercare—not only the outdoor unit.
Before you compare quotes
Make sure every price covers the same work
Home Energy Scotland recommends obtaining at least three quotes. Give each installer the same information, then check that every proposal answers the points below.
- The company named on the quote will be responsible for the MCS-compliant design and installation.
- The proposed heat pump and radiator schedule are supported by a room-by-room heat-loss calculation.
- The written price shows the heat pump, cylinder, radiators, controls, electrical work, commissioning and exclusions.
- Product warranties, workmanship cover and consumer protection are explained separately.
- You can check real installations and independent reviews away from the company’s own website.
- You know who will answer servicing, controls and warranty questions after handover.
What you receive from FLO
One team from home survey to aftercare
FLO starts with your home rather than a preselected unit. The survey establishes heat demand, radiator requirements, hot-water needs, installation routes and the proposed outdoor position. Your written quote then identifies the equipment and all agreed work needed to make the system operate as intended.
Checkable credentials
MCS certification NAP-68987, Daikin D1 approved installer status and independently published customer review profiles.
Designed after the survey
Room heat loss, system temperatures, radiators, cylinder, controls and electrical requirements are considered before equipment is finalised.
Installation and commissioning
The proposal connects equipment supply to fitting, testing, controls setup, handover and the documentation needed at completion.
Scottish service areas
FLO is based in Glasgow. Enter your postcode and the team will confirm survey and installation availability before arranging a visit.
Check the work for yourself
See heat-pump systems installed by FLO
See the independently reviewed customer project.
Customer projectGas boiler replaced with a heat pump and radiatorsSee why the whole heating system belongs in the quote.
Customer projectHeat pump, radiator upgrades and funding supportSee how scope, installation and funding were kept together.
Service areasFind your Scottish service areaChoose your area or ask FLO to confirm your postcode.
Choosing an installer
Questions Scottish homeowners often ask
What is the difference between a heat-pump supplier and installer?+
A supply-only business may sell equipment without designing or fitting the complete heating system. An installer surveys, designs, supplies, installs and commissions the system. Homeowners seeking one accountable route should confirm which company owns every stage.
Does a Scottish heat-pump installer need MCS certification?+
MCS certification is required for heat-pump work supported by the current Home Energy Scotland Grant and Loan. It also gives you a recognised design and installation framework even when you are not using funding.
Should I compare more than one heat-pump supplier?+
Yes. Home Energy Scotland recommends obtaining at least three quotes from qualified installers. Compare their design assumptions and complete scope as well as the final price.
Does FLO supply heat pumps without installation?+
FLO’s domestic route is a property-specific survey, design, supply and installation service rather than an equipment-only sale. That keeps the heat pump, radiators, hot water, controls and commissioning within one written proposal.
Which areas of Scotland does FLO cover?+
FLO is based in Glasgow and handles enquiries across its published Scottish service areas. Enter your postcode and the team will confirm survey and installation availability before arranging a visit.
Independent checks before choosing an installer
Use independent guidance and directories alongside any company’s own claims.
- Home Energy Scotland installation checklistCurrent advice on MCS, obtaining three quotes and what each proposal should include.
- Energy Saving Trust Renewables Installer FinderSearch certified installers operating in Scotland and inspect published customer reviews.
- MCS installer searchVerify certification directly before signing a contract or relying on funding eligibility.
