From a first honest conversation to a £0 home survey, written heat-pump quote, installation and aftercare.
Getting more than one quote?
Check who will survey your home, design the heating system, complete the installation and support it afterwards. Our comparison checklist shows what to ask before you choose.
Choose your starting point
Choose the closest answer and we will ask only the questions needed for your situation.
Ready for a survey
FLO assesses heat loss, emitters, hot water, electrical supply, controls and the outdoor position before setting out the proposed scope and price.
MCS certified design and installationHow heat pumps work
An air source heat pump takes low-temperature heat from the outdoor air, raises its temperature and transfers it into the heating and hot-water system. The equipment matters, but comfort and efficiency depend on how the whole system is designed around the building.
Straight answers before you decide
Choose a question to see what changes the answer for your home and what you can do next.
Your £0 survey & written quote
Leave your name, preferred contact detail, postcode and a short note about what you need. FLO will review the remaining property details with you after making contact.
Share the property basics that affect the survey. FLO will review them before contacting you about the right appointment and written quote for the complete system.
What we do
Every proposal begins with the property and the people living or working there. Equipment comes after heat loss, comfort, hot water and practical installation constraints are understood.
Air-to-water heat pumps designed around the property’s heat loss, hot-water use, existing emitters and the way you want the home to feel.
A heat pump performs best when the wider heating system is considered as one design—not as a simple boiler swap.
Planned maintenance, performance checks and practical help with settings, controls and existing air source heat pump systems.
Technical assessment for larger properties and commercial settings where demand, operating hours and distribution need deeper planning.
Compare the complete proposal
Equipment price alone does not show whether the system has been sized for the property or whether essential electrical, emitter, hot-water and commissioning work is covered. FLO sets out the scope and assumptions in writing so you can compare like with like.
Choose the next step that fits youFLO puts the proposal in writing.System design, scope, assumptions and price are visible before you decide, with no pressure or obligation.
See completed FLO projectsReal homes, real installations
From compact gardens to exposed rural homes, positioning, clearances, access and the wider energy system are considered together.
Glasgow base, Scotland-wide enquiries
From city terraces to off-gas rural properties, the starting point is always the building. Ask us about availability for your postcode.
Customer feedback
Read verified feedback from FLO Renewables customers. The examples below include heat-pump projects and wider renewable-energy work, with links to the original reviews.
View FLO Renewables on TrustpilotHeat-pump customer review
Bill describes a neat and carefully executed five-room air-to-air installation in an Edinburgh tenement.
FLO customer review
Jordan describes an excellent overall service experience and says FLO supplied the cheapest quote.
Heat-pump customer review
Davie describes FLO replacing a gas boiler with a heat pump, radiator work and an integrated cylinder.
A real company behind the quote
FLO Renewables Scotland Ltd has served Scottish homeowners since 2015. Joe Lavery and the FLO team are named in verified customer reviews.
From first question to aftercare
See what happens at each stage and what you should receive before moving on.
Your postcode, current heating, property type and main objective help the team prepare a relevant response.
A short form or discovery call is enough to begin.Get My £0 Survey & Quote£0 home survey · written quote · no obligation
Book a measured home survey and receive a written proposal covering the equipment, wider work, assumptions and price.
Prefer email? info@florenew.com
Questions
Still unsure? Call 0800 043 1188 and speak to the Flo team.
Eligible owner-occupiers may be able to access up to £7,500 of grant funding for a heat pump, with an optional interest-free loan. A £1,500 rural and island uplift may apply. Funding is subject to current scheme terms, eligibility and availability.
It depends on the heating system being replaced, your heat loss, electricity tariff, controls and how the system is designed. Heat pumps use much less energy than direct electric heating and can be cheaper than some oil, LPG or electric systems. A well-designed system and suitable tariff matter.
Yes. Air source heat pumps extract heat from outside air even in cold conditions. The important part is choosing and sizing equipment for the property’s design conditions, then matching it to the emitters and controls.
Not necessarily. Each room is assessed. Some radiators may already provide enough output at lower flow temperatures; others may need to be resized. The survey and heat-loss calculation should make that clear.
A heat pump can work in many different homes, but reducing avoidable heat loss can improve comfort and running costs. We assess the building and explain any sensible fabric improvements rather than relying on a simple EPC rule.
Many heat-pump installations take around two to four days, although the programme depends on the property and the work required. Your proposal will set out the expected schedule and disruption.
Many domestic heat pump installations can fall under permitted development, but exceptions and conditions apply. Listed buildings, conservation areas, unit position and local rules may need additional checks.
The system is commissioned and explained at handover. You should receive controls guidance and relevant documentation, with servicing and support available afterwards.
