Answer first

Freeze performance requirements early: room temperatures, heat loss, hot water, flow temperatures, sound, electrical demand, controls, metering and access. Coordinate plant and distribution with architecture, civils, electrical, landscaping and sales information.

In Scotland, the New Build Heat Standard applies to new buildings and relevant conversions with warrants applied for from 1 April 2024. It requires climate-friendly main heating, but compliance alone does not guarantee a comfortable, efficient or maintainable heat-pump design.

1 April 2024

Scottish New Build Heat Standard warrant-date threshold

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Every plot

Heat loss, emitter and commissioning evidence remains property-specific

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Handover + defects

Resident support and seasonal review belong in the delivery plan

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Bring FLO into the project before plant space is fixed

Tell FLO about the building, present heat source, use pattern and project stage. The first conversation can identify the surveys, data and decision-makers needed for a credible proposal.

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Coordinate space before layouts are fixed

Reserve external airflow and service zones, cylinder and hydraulic space, distribution routes, condensate drainage, electrical boards and safe lifting access. Avoid placing bedrooms or neighbour windows beside an afterthought plant location.

Standard house types still face plot-specific orientation, exposure, boundaries and sound assessment positions. Track deviations through design change control.

Protect low-temperature performance

Set fabric, airtightness, ventilation and room temperatures, then calculate plot heat loss. Select emitters at the intended flow temperature and coordinate floor finishes, radiator walls and joinery.

Value engineering that shrinks emitters or cylinder coils can raise temperature and energy use for the building’s life. Require technical approval for substitutions.

Plan electricity and controls at site scale

Aggregate heat-pump, EV, cooking and other loads affect network and substation decisions. Engage the network process early and avoid treating each plot as isolated.

Choose controls occupants can understand and facilities teams can support. App-only access, inconsistent models and undocumented installer codes create defects and complaints.

Commission, meter and learn

Use plot-level checklists for flow, balancing, sensors, weather compensation, hot water, backup heat, sound and documents. Sample or monitor real winter performance rather than relying on factory start-up.

Provide resident demonstrations, quick guides, warranty contacts and a triage route. Feed recurring faults and questions back into later phases and house types.

What to read next

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Questions people also ask

Does New Build Heat Standard require a heat pump?+

It requires climate-friendly main heating for buildings within scope, but is technology-neutral; use the official current guidance for the project.

Can one heat-pump size be used for every plot of a house type?+

Only where property-specific heat loss and design conditions demonstrate it; orientation, exposure and options can change loads.

When should the DNO be consulted?+

Early enough for aggregate electrical demand and site infrastructure to influence design and programme.

Evidence used for this answer

Figures are explained in context and links go to the independent source. Prices, tariffs, scheme rules and standards can change, so check the source again before making a financial or technical decision.