This is right for you if

What this enquiry can help with

  • Older or hard-to-heat homes
  • Flats, tenements or constrained outdoor space
  • Owners worried about radiators, insulation, noise or hot water
Property-specific first answer · no obligation

Request a property-suitability answer

Choose the type of home that is closest to yours and describe the question that matters most. FLO can then identify what needs checking next.

Phone or email (required)

Enter at least one so FLO can respond to your enquiry.

What happens next: FLO reviews your home details and contacts you about the most important checks. Where measurements are needed, the team can arrange the appropriate survey.

No instant generic verdictSurvey only if it is usefulMCS certified · NAP-689870800 043 1188

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What you can expect

What you can expect from FLO

No age-based dismissal

Older homes can work with heat pumps, but the fabric, emitters and heat demand need to be understood.

Whole-system questions

The outdoor unit is only one part of the decision; distribution, controls and hot water matter too.

Measured before specified

A final system choice follows room-by-room heat-loss work and an installable plan.

Before FLO contacts you

Three things worth having to hand

  1. 01

    Property type and approximate age

    Share what you know. You do not need to research or measure anything you are unsure about before enquiring.

  2. 02

    Current fuel and radiator or underfloor setup

    Share what you know. You do not need to research or measure anything you are unsure about before enquiring.

  3. 03

    Any known space, planning or comfort concern

    Share what you know. You do not need to research or measure anything you are unsure about before enquiring.

Common questions

Can an old Scottish home use a heat pump?+

Many can, but the answer depends on calculated heat loss, achievable flow temperatures, emitter output and practical installation details rather than age alone.

Does my EPC decide whether the property is suitable?+

An EPC can provide useful context, but it is not a substitute for a property-specific heat-loss assessment and heating-system design.